Returns & Exchanges

At Seiko, we want you to be completely satisfied with your purchase. If your item is not quite right, you can return it within 30 days of delivery for a full refund or exchange, provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the protective film is intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.